Client Care Program

Mobile copier and printer maintenance programs

  • Whether you’ve purchased or leased a copier from us in Wisconsin, you can benefit from our Client Care Program
  • We provide on-site service at your Wisconsin business or home office if you work remotely.

The Client Care Program is a monthly service

A copier being refurbished by sunrise

Our Client Care Program is a comprehensive monthly service designed to keep your office equipment in Wisconsin running at peak performance. By joining this program, you’ll receive the following benefits:

All Toners: An unlimited supply of toner cartridges to guarantee consistent, high-quality printing.

All Drums: Replacement of drum units as needed to ensure your printer maintains optimal performance.

All Developers: Access to developers to keep your imaging system working efficiently.

All Rollers for Document Feeders: Regular maintenance and replacement of rollers to prevent paper jams and ensure seamless document feeding.

All Rollers for Cassettes: Replacement of cassette rollers to guarantee smooth paper feeding from every tray.

The Fuser: Maintenance and replacement of the fuser unit, essential for properly bonding toner to your documents.

The Transfer Belt: Replacement of the transfer belt to secure accurate image transfer and superior print quality.

All Labor: Full coverage of service labor, including routine maintenance and necessary repairs, at no extra cost.

By enrolling in our Client Care Program, you can have peace of mind knowing that essential components and maintenance services are completely covered. This allows you to concentrate on your business operations without the worry of unexpected printing costs or downtime.

The savings you get with our program make it a smart choice. For color copiers, replacing toners, drums, or developers can be costly, as all four colors must be replaced for each item, easily adding up to hundreds of dollars. Our clients in Wisconsin who use the monthly program and receive regular maintenance have seen their machines last anywhere from 500,000 to over 1 million pages.

Monthly service agreements are tailored to each client and are based on the estimated number of copies you’ll make per month. If your volume changes, we’re happy to adjust the plan to fit your needs. Let us handle every aspect of your copier and printer requirements so you can concentrate on what you do best.

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